Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | You guys are the best. I get top quality, with a great range of size options, and all is packed with care, and delivered quickly. Thanks a million!
Linda/Lenny, | I love it! My 20x40” frame showed up earlier than expected and is exactly what I wanted. Very high quality and well packaged. I love it! Thank you 😊
Marissa, | So so very pleased I just received my huge order and I am so so very pleased with how incredible the images turned out! You guys and gals do great work. Thank you.
Molly, |