Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | I received a beautiful, well packaged print. I had had horrible luck with this particular size canvas. I am happy to have found a dependable printer.
Mary G., | quality service A brief e-mail, just to let you know that the painting arrived in Ottawa, all in perfect condition. I was searching around for weeks for a way to make this shipment possible, thought it was a lost cause. So, once again, thank you so much for your help with this,
Best,
Chris, | LOVE THEM!! I order three 16x20 canvas prints, and we absolutely LOVE them. LOVE THEM!! They are exactly what I wanted, exactly what I ordered. The order only took a week and was packaged very good for shipping. We are very impressed and will definitely be ordering more pictures. Thank you!!!
Toni, Sherwood Park |