fast replacemnt Thank you for correcting the shadow box I ordered that arrived too big. I received the replacement shadow box and it fit perfectly! I love the dark gray finish, too. I’m looking forward to receiving the 11X14 black shadow box to mount my other art.
Nanig, | I received your email stating to review and contact you if we had any changes.
I did that plus left a VM with my order number to advise that I wanted to change the color of the frame.
Not only did I not get a call or email back, you shipped the order after you asked me if the order needed to be modified.
Not good service.
What\'s the point of asking if you aren\'t going to respond.
Beth P., Fort Lauderdale | Order process has been basically seamless, but I am still awaiting delivery and having trouble with FedEx who are indicating delivery was not possible, although I was waiting within 1 metre of my phone all day. In spite of 40 minutes on phone with them and confirmed they have the correct address, they will only attempt delivery again tomorrow. I can wait again all day today, but tomorrow have a few essential errands, so not sure what to do about this and it has really soured me on the whole experience
Janet M., | very impressed I got the canvas, I have to say it was stretched and mounted perfectly, so I am very impressed, it was worth the wait :)
Rabeh, Houston |