awesome CSR
Customer service is awesome.
Doreen, callgary | a lot of love and care
Hi everyone at Keen! I just wanted to say thank you. Our replace pictures have arrived and although FedEx did their best to damage them again, your careful inner packaging kept them in perfect condition. I happily mounted one this morning and my office looks great! Now when I see this, not only will I be tempted need of my daughter who bought the print for me, but you folks as well. There is a lot of love and care in this picture.
Thank you again, we are your forever customers
K. and D.
K. and D., | couldn't be happier!
We just received our order and couldn\'t be happier! The quality is excellent, ordering was quick and easy. I\'ll be placing another order soon!
Marissa, Waterloo | Plauqe mounting issue
My plaque mount has mounting issues. I will send a photo of the crease.
KeenART:
This was not due to a our error. This poster had very bad water or moisture damage to the it. So where the image has been damp or wet the paper shrinks and will not lay flat (you can notice this by rubbing your hand over the poster and it does not lay flat. Therefore when we laminate and drymount the print to the MDF wood the area where the poster has been moisture damaged will crease. Unfortunately we get a lot of these damaged prints sent to us every week as it is a cheap way to have it protected. I hope this helps. If you have any further questions on this please give us a call or reply email.
Trini, |
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