my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | super fast turnaround-time Oh my...thank you very much for doing that! I've tracked and it appears to be scheduled to arrive on Tuesday. Again...I thank you very much for going above and beyond ike you have. I love it and it's rare :o)
Cant wait to see the finished product! Have a great weekend!
Tesna, | TRUE COLORS Thanks a lot for a job well done.....user friendly website, good prices, fast & efficient service. The colours in the Giclee I ordered are true to the original, and the framing is good quality. Thanks again.
Anne Philpot, Marmora, Ontario | Great customer service Great customer service as well as very prompt shipping and great product!
Kata S., |